| Question | Action | Accessibility Guide |
|---|---|---|
| Do you operate buses or coaches? | YES/NO | Include details on the types of disability catered for If buses are equipped with a lift state the number of wheelchair passengers that can be catered for. Describe any audio augmentation available Images of bus hoist and interior seating space |
| How many vehicles have wheelchair lifts or ramps? | Number ____ | |
| How many vehicles are low floor with ramped entry? | Number ____ | |
| What is the maximum wheelchair capacity available in the fleet? | Number ____ | |
| Are any of the fleet equipped with hearing loops? | YES/NO | |
| Is any commentary available in written format? | YES/NO | |
| Are audio visual displays sub titled? | YES/NO |
Route Planning
| Question | Action | Accessibility Guide |
|---|---|---|
| Does your tour route planning include stops with accessible toilet facilities? | YES/NO | Include the fact that all stops have accessible toilet facilities |
| Are the stops less than 2 hours apart? | YES/NO | State the max length of time between stops |
| Are lunch stops accessible? | YES/NO | |
| Are sightseeing and photo op stops step free? | YES/NO | Include in the itinerary all accessible sightseeing stops |
| Do your tours include overnight stops? | YES/NO | Include a request form for the type of accommodation guests require. |
| Are wheelchair accessible rooms included in tour room blocks? | YES/NO | |
| What is the maximum number of wheelchair passengers catered for? | YES/NO |
Walking Tours
| Question | Action | Accessibility Guide |
|---|---|---|
| Do you include or operate guided walking tours? | YES/NO | Include details about the pace and length of any walking tour and whether they include step free routes |
| Are they operated on a step free route? | YES/NO | |
| Are your tours multi-paced to account for slow walkers? | YES/NO | |
| Do you use electronic voice augemtation? | YES/NO | |
| Is it compatible with hearing aids? | YES/NO | |
| Have your guides been trained in any of the following? | ||
| AUSLAN | YES/NO | |
| Use of clear/simple English | YES/NO | |
| Correct pronunciation for lip readers | YES/NO | |
| Audio description of surroundings | YES/NO |
Marine Tours
| Question | Action | Accessibility Guide |
|---|---|---|
| Do you tours include marine craft? | YES/NO | Describe the accessibility of the vessel Describe the audio augmentation available Outline the restrictions of wheelchair dimensions if any Describe the board method and the max slopes and widths of any gangways State the length of the tour or the length of time between shore stops Images required |
| Are they wheelchair accessible? | YES/NO | |
| Is an accessible toilet available on board? | YES/NO | |
| Is the tour length less than 2 hours or is there less than 2 hours between stops? | YES/NO | |
| What are the maximum dimensions and weight of wheelchairs that can carried | ||
| Length (cm) | ____mm | |
| Width (cm) | ____mm | |
| Height (cm) | ____mm | |
| Weight (kg) | ____kg | |
| Do you provide an aisle chair or other means of boarding? | YES/NO | |
| What is the width of the gangplank? | ____mm | |
| Is accessibility tide dependant? |
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