| Question | Action | Accessibility Guide |
|---|---|---|
| How many rooms are available for guests who use a wheelchair? | Number and configuration including whether they have an adjoining room | Number and configuration including whether they have an adjoining room
Images showing the room and space around the bed, any desks or tables and any doors to balconies if applicable |
| Can the bedroom furniture be re-arranged, if requested by the guest? | YES/NO | |
| Can you accommodate hospital beds if requested and supplied by guests? | YES/NO | Indicate that you can accommodate a hospital bed and the procedures for having it delivered and collected |
| Which types of beds are available in rooms for wheelchair users? | Tick all applicable | Indicate the various bedding configurations you offer in accessible rooms |
| One double/queen bed/king bed | ||
| One single bed | ||
| Two single beds | ||
| Two double/queen | ||
| One double/queen and one single | ||
| Other (Please describe) | ||
| Does the wardrobe have a lower hanging rail? | YES/NO | |
| Is there a visual alarm fitted to the room? | YES/NO | |
| If No detail your emergency procedures to ensure the safe evacuation of guests with a hearing impairment | ||
| Are televisions equipped with closed captioning capability? | YES/NO | |
| Are vibrating alarm clocks available? | YES/NO | |
| Are the room phones hearing loop compatible? | YES/NO | |
| Do the room phones have volume control? | YES/NO | |
| Have your room phones got a visual ringing indicator? | YES/NO | |
| Are the room phones capable of sending and receiving an SMS? | YES/NO | |
| Is there contrast between the walls, skirtings, floor and furniture? | YES/NO | |
| Is there a clear path through the room | YES/NO | |
| Are the edges of all furniture and fixtures rounded? | YES/NO | |
| Are wardrobe handles of a contrasting colour to the doors and draws? | YES/NO | |
| Do your housekeeping procedures instruct staff not to reposition furniture that has been moved? | YES/NO | |
| Do doors open fully against the adjoining wall? | YES/NO | |
| Is there clear opening at least 850mm wide? | YES/NO | |
| If above 700mm what is the actual opening? | Actual width? ____mm | |
| Are there luggage racks for at least two suitcases? | YES/NO | |
| Is there at least one chair with rigid arms? | YES/NO | |
| Are wardrobe and drawer handles easy to grip? | YES/NO | |
| Is the bedside lamp switch easy to reach from the bed? | YES/NO | |
| Is there at least 850mm clear space beside the bed? | YES/NO | |
| Is the bed height no higher than 680mm from the floor? | YES/NO | |
| Is there at least 130mm clearance under the bed? | YES/NO | |
| Are blocks available to put under the bed legs? | YES/NO | |
| Do you offer a range of non-allergenic bedding? | YES/NO | |
| Do you use non-allergenic cleaning products? | YES/NO |
Bathrooms
| Question | Action | Accessibility Guide |
|---|---|---|
| Are all heating appliances and hot water pipes protected or insulated? | YES/NO | Images of toilet showing the position of the grab rails, space beside and in front of the toilet Images of the shower with either a portable shower chair in position, or if equipped with a fixed shower seat, the seat in the down position showing the relation to the grab bars and the shower controls Image of the vanity Image of the whole room showing the space available The bathroom is a key element for accessibility and the following should be noted in your accessibility guide: |
| Are all shower, bath and basin taps able to be clearly differentiated between hot and cold? | YES/NO | |
| Do all fixtures and fittings have rounded edges? | YES/NO | |
| Is the hot water thermostatically controlled to 41 degrees? | YES/NO | |
| Is the door at least 850mm wide? | YES/NO | |
| What is the actual width of the door if greater than 700mm | Width ____mm | Note the actual width |
| Is there a minimum of 850mm beside the toilet? | YES/NO | |
| What is the actual width if greater than 700mm | Width ____mm | Note the actual width |
| Are handrails fitted? | YES/NO | |
| Is there a minimum of 1400mm of clear space in front of the toilet? | YES/NO If not what is the actual clear space ____mm | Note the actual clear space |
| Is the toilet seat of a contrasting colour to the floor? | YES/NO | |
| Is the toilet seat 460mm above the floor? | YES/NO | |
| What is the actual height of the toilet seat? | Height ____mm | Note the actual height |
| Do you offer a range of non-allergenic toiletries | YES/NO | |
| Is there a roll-in shower with fold down fixed seat or a shower chair? | YES/NO | |
| Is there a portable shower head on flexible hose?
Note: If the shower head is height adjustable it should be set at the lowest height prior to guest arrival | YES/NO | |
| Is a door fitted to the shower? | YES/NO | |
| Is it outward opening with a minimum width of 900 mm | YES/NO If not what is the actual width ____mm |
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